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  • Jan van Helvoort 15 posts 71 karma points
    Feb 27, 2014 @ 22:19
    Jan van Helvoort
    0

    Umbraco V7 Login error - remainingAuthSeconds

    Good evening,

    After publishing the site to my webserver, everything works, except Belle, the backend of Umbraco.

    After a successful login I get the fowling error:

    The user object is invalid, the remainingAuthSeconds is required.

    There a multiple form post about this subject, but none of them give me a right answer.

    1. Umbraco 7 Login Failure?
    2. Unable to login to back office after deploying Umbraco 7 to server

    So, I will try it with a new post.

    What do I need to change to get Umbraco working again?

    With kind regards,

    Jan van Helvoort,

  • Jan van Helvoort 15 posts 71 karma points
    Feb 28, 2014 @ 18:51
    Jan van Helvoort
    0

    Someone?

  • Ulrich Wagner Gade Ebsen 127 posts 277 karma points
    Apr 04, 2014 @ 10:05
    Ulrich Wagner Gade Ebsen
    0

    Hi,

    Did you have any luck solving this? I'm having the same issue with multiple sites (7.0.2 and 7.1). Tried another server with the same results.. :-/

    *edit*

    I think I found the issue! If Helicon Ape (http://www.helicontech.com/ape/) is installed at server/IIS, something makes umbraco 7 break... I tried installing / uninstalling three times just make sure...!

     

    Ulrich Ebsen

     

  • Jan van Helvoort 15 posts 71 karma points
    Apr 14, 2014 @ 15:43
    Jan van Helvoort
    0

    i didn't found a solution, we went back to Umbraco 6.1.6 We don't use Helicon ape :(

  • Ulrich Wagner Gade Ebsen 127 posts 277 karma points
    Apr 14, 2014 @ 15:45
    Ulrich Wagner Gade Ebsen
    100

    It's solved in 7.1.1.. ;)

  • Matthias Bier 30 posts 90 karma points
    Oct 21, 2014 @ 09:39
    Matthias Bier
    0

    Hi,

    I'm using 7.1.5 and my whole backend is not accessible. SO it seems as if the problem is not solved...

    The hosting company also has Helicontech Ape installed.

    Now I'm trying to disable the module with them...

    Thanks

    bye Matthias

  • David Conlisk 432 posts 1008 karma points
    Aug 06, 2015 @ 10:05
    David Conlisk
    0

    Hi all,

    This hasn't been solved in v7.2.8 either it seems - see https://our.umbraco.org/forum/umbraco-7/using-umbraco-7/49183-Login-error-The-user-object-is-invalid-the-remainingAuthSeconds-is-required

    Anyone found a fix yet?

    Cheers,

    David

  • David Conlisk 432 posts 1008 karma points
    Aug 06, 2015 @ 10:46
    David Conlisk
    0

    Hi all,

    On further investigation, it seems that in a moment of exceptional clarity I set the umbracoTimeoutInMinutes app setting to zero. Oops. Resetting it to a positive integer fixes the problem - worth checking.

    Thanks,

    David

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