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  • Jesse 2 posts 72 karma points
    Feb 08, 2017 @ 15:04
    Jesse
    0

    PNG files with white backgrounds

    Loving the plugin. The only downside is that PNG files with white backgrounds sometimes get modified to have slightly grey backgrounds.

    While this is easily solved by making the background transparent, this can be a problem for some users. Since the plugin doesn't allow for these types of configurations to be set, perhaps this is something to consider optimizing.

    The problem seems to occur with PNGs that have few colors, while most of the image consists of the white background. It doesn't happen for all images though, it is an intermittent issue.

    When I try this with the file on Kraken, the background stays white however... See this Kraked file https://dl.kraken.io/web/6d95df3dd3a8266422a9d3a2769575b9/test-kraken.png

  • Wouter van der Beek 15 posts 166 karma points
    May 12, 2017 @ 08:40
    Wouter van der Beek
    0

    Hello Jesse,

    I have not heard of this issue before, but I find it bizarre Kraken.io adjusts the image's background color!

    Could you try and raise the issue with the Kraken team? @ https://support.kraken.io/

    Please let us know if they provide any solution or fix. If not, perhaps we can do something from within the package to correct the problem (though this would not be the preferred solution).

    Also, thanks for your feedback!

  • Jesse 2 posts 72 karma points
    May 19, 2017 @ 14:09
    Jesse
    0

    Hi Wouter,

    Currently I can no longer reproduce the issue, and the image on Kraken.io has already been removed (timeout).

    I guess we can assume it is no longer an issue.

    Thanks for your reply!

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