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  • Steve 3 posts 73 karma points
    6 days ago
    Steve
    0

    Cannot log into admin panel

    Hi. We inherited an Umbraco site, and when we try to access the Admin Panel, we get the following. enter image description here

    The password and user are definitely correct, there is plenty of space on the server, and no recent changes have been made. I have tried the other fixes to this problem, but none have worked. Can anyone help please.

  • Alex Skrypnyk 3980 posts 14114 karma points mvp
    5 days ago
    Alex Skrypnyk
    0

    Hi Steve

    Do you see this error locally?

    Did setup project correctly? Set right permissions for website folders and connection to the database is stable?

    Thanks,

    Alex

  • Steve 3 posts 73 karma points
    3 days ago
    Steve
    0

    Hi Alex we actually inherited the server as well, so no changes have been made, but the login stopped working a couple of weeks ago

  • Alex Skrypnyk 3980 posts 14114 karma points mvp
    3 days ago
    Alex Skrypnyk
    0

    What was changed few latest weeks?

    Maybe database settings?

  • Steve 3 posts 73 karma points
    3 days ago
    Steve
    0

    Hi Alex what do you mean by database settings? I have not used Umbraco before, and am a bit lost Nothing has been altered on the server since taking it over. We have checked the server and can find no errors, there is enough memory, and disk space, and the website is running correctly it is only when you log into the admin panel that there is a problem. If you type in a wrong password, it requests the correct one, and only errors when the correct password is entered, any guidance would be appreciated Regards Steve

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