I'm trying to transfer over my media folder using Courier 2.5.4 and I'm hitting the following error:
There was a problem with extracting database information for the item:
Name:Hero Banner Video | Id:HeroBannerVideo | Provider:Media types
System.Web.Services.Protocols.SoapException:
System.Web.Services.Protocols.SoapException: Server was unable to
process request. ---> System.NullReferenceException: Object reference
not set to an instance of an object. at
Umbraco.Courier.Persistence.V6.NHibernate.Helpers.ContentTypeHelper.GetPropertyGroupWithCaption(String
caption, String alias, Guid nodeTypeAlias, ISession session) at
Umbraco.Courier.Persistence.V6.NHibernate.Persisters.MediaTypeItem.PersistItem(MediaType
item) at Umbraco.Courier.Core.ItemCrud1.PersistItem[T1](T1 item)
at
Umbraco.Courier.ItemProviders.MediaTypeItemProvider.HandleExtract(Item
item) at Umbraco.Courier.Core.ItemProvider.Extract(Item item) at
Umbraco.Courier.RepositoryProviders.Local.ExtractItem(Item item,
Boolean overwrite) at
Umbraco.Courier.RepositoryProviders.Webservices.Repository.Extract(String
sessionKey, Byte[] item, ItemIdentifier itemId, Boolean overwrite,
String user, String pass) --- End of inner exception stack trace
--- at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage
message, WebResponse response, Stream responseStream, Boolean
asyncCall) at
System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String
methodName, Object[] parameters) at
Umbraco.Courier.RepositoryProviders.WebServiceProvider.RepositoryWebservice.Extract(String
sessionKey, Byte[] item, ItemIdentifier itemId, Boolean overwrite,
String user, String pass) at
Umbraco.Courier.RepositoryProviders.CourierWebserviceRepositoryProvider.ExtractItem(Item
item, Boolean overwrite) at
Umbraco.Courier.Core.Extraction.RevisionExtraction.ExtractItem(GraphNode
node, Boolean isDependency) at
Umbraco.Courier.Core.Extraction.RevisionExtraction.ExtractReadyRevisionBatch()
at
Umbraco.Courier.Core.Extraction.RevisionExtraction.ExtractReadyRevisionBatch()
at Umbraco.Courier.Core.Extraction.RevisionExtraction.Extract() at
Umbraco.Courier.Core.Tasks.ExtractionTask.Run() at
Umbraco.Courier.Core.BackgroundTaskRunner1.ConsumeTaskInternal(T
task)
From this it looks like something is being referenced that no longer exists? I have gone through each of my media items (there are a lot..) and it looks to me like everything that is being linked to via various media pickers does exist. (There are only a few of the HeroBannerVideo media items, but this happens across a number of media item types).
If not a media item that has been removed since being linked to, what else might be the issue? I can't seem to track down the offender, so any help would be appreciated, be it scripts or packages that could help identify it/them :-)
Check for a ModelsBuilder error that will look something like:
ERROR Umbraco.ModelsBuilder.Umbraco.PureLiveModelFactory - Failed to build models.
System.NotSupportedException: Alias "folder" is used by types Content:"Folder", Media:"Folder". Aliases have to be unique. One of the aliases must be modified in order to use the ModelsBuilder.
Which indicates a naming collision and could also result in the message:
Batch update returned unexpected row count from update; actual row count: 1; expected: 2
I've seen this on a few sites recently that have been around a while and have been updated to recent (7.3+) versions. Of course, make sure your naming does not conflict with the Umbraco reserved names.
Problem with extracting database information for the item...
I'm trying to transfer over my media folder using Courier 2.5.4 and I'm hitting the following error:
From this it looks like something is being referenced that no longer exists? I have gone through each of my media items (there are a lot..) and it looks to me like everything that is being linked to via various media pickers does exist. (There are only a few of the HeroBannerVideo media items, but this happens across a number of media item types).
If not a media item that has been removed since being linked to, what else might be the issue? I can't seem to track down the offender, so any help would be appreciated, be it scripts or packages that could help identify it/them :-)
Thanks in advance..
Mark
Bumpy bump..
Anyone have any thoughts/ideas on this one? :-)
Was there any update to this issue? I am having the same issue.
2016-07-27 16:26:53,402 [37] INFO Umbraco.Courier.Core.Extraction.RevisionExtraction - [Thread 7] Transfering pre-extraction files 2016-07-27 16:26:53,433 [37] INFO Umbraco.Courier.Core.Extraction.RevisionExtraction - [Thread 7] Running ExtractReadyRevisionBatch 2016-07-27 16:26:53,449 [37] INFO Umbraco.Courier.Core.Extraction.RevisionExtraction - [Thread 7] Extracting batch of 1 items 2016-07-27 16:26:53,449 [37] INFO Umbraco.Courier.Core.Extraction.RevisionExtraction - [Thread 7] Extracting: Content Page - Umbraco.Courier.Core.DependencyGraph+GraphNode 2016-07-27 16:26:53,912 [37] WARN Umbraco.Courier.Core.Extraction.RevisionExtraction - [Thread 7] Finished ExtractItem (took 461ms) 2016-07-27 16:26:53,912 [37] WARN Umbraco.Courier.Core.Extraction.RevisionExtraction - [Thread 7] Item extraction did not complete, status returned: NeedPostProcessing 2016-07-27 16:26:53,928 [37] INFO Umbraco.Courier.Core.Extraction.RevisionExtraction - [Thread 7] Item Content Page needs post processing 2016-07-27 16:26:53,928 [37] INFO Umbraco.Courier.Core.Extraction.RevisionExtraction - [Thread 7] Extracting batch of 1 items 2016-07-27 16:26:53,928 [37] INFO Umbraco.Courier.Core.Extraction.RevisionExtraction - [Thread 7] Extracting: Home - Umbraco.Courier.Core.DependencyGraph+GraphNode 2016-07-27 16:26:54,341 [37] WARN Umbraco.Courier.Core.Extraction.RevisionExtraction - [Thread 7] Finished ExtractItem (took 413ms) 2016-07-27 16:26:54,341 [37] INFO Umbraco.Courier.Core.Extraction.RevisionExtraction - [Thread 7] Extracting batch of 1 items 2016-07-27 16:26:54,341 [37] INFO Umbraco.Courier.Core.Extraction.RevisionExtraction - [Thread 7] Extracting: Document Home Property Data - Umbraco.Courier.Core.DependencyGraph+GraphNode 2016-07-27 16:26:54,735 [37] WARN Umbraco.Courier.Core.Extraction.RevisionExtraction - [Thread 7] Finished ExtractItem (took 403ms) 2016-07-27 16:26:54,735 [37] INFO Umbraco.Courier.Core.Extraction.RevisionExtraction - [Thread 7] Finished ExtractReadyRevisionBatch (took 1301ms) 2016-07-27 16:26:54,735 [37] INFO Umbraco.Courier.Core.Extraction.RevisionExtraction - [Thread 7] Completed extraction queue 2016-07-27 16:26:55,138 [37] INFO Umbraco.Courier.Core.Extraction.RevisionExtraction - [Thread 7] Post processing 2016-07-27 16:26:55,144 [37] INFO Umbraco.Courier.Core.Extraction.RevisionExtraction - [Thread 7] Post processing 1 items 2016-07-27 16:26:55,558 [37] WARN Umbraco.Courier.Core.Extraction.RevisionExtraction - [Thread 7] Post processing for item Content Page returned the status: NeedPostProcessing 2016-07-27 16:26:55,558 [37] WARN Umbraco.Courier.Core.Extraction.RevisionExtraction - [Thread 7] Finished PostProcessItem (took 405ms) 2016-07-27 16:26:55,558 [37] INFO Umbraco.Courier.Core.Extraction.RevisionExtraction - [Thread 7] Finished PostProcessing (took 413ms) 2016-07-27 16:26:55,938 [37] INFO Umbraco.Courier.Core.Extraction.RevisionExtraction - [Thread 7] Completed post processing 2016-07-27 16:26:55,938 [37] INFO Umbraco.Courier.Core.Extraction.RevisionExtraction - [Thread 7] Committing to database 2016-07-27 16:26:56,330 [37] ERROR Umbraco.Courier.Core.Extraction.RevisionExtraction - [Thread 7] There was a problem with extracting database information for the item: Name:Document Home Property Data | Id:126ea189-d568-44cb-b514-08adb7ada3d7 | Provider:PropertyData System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> Batch update returned unexpected row count from update; actual row count: 1; expected: 2 at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at Umbraco.Courier.RepositoryProviders.CourierWebserviceRepositoryProvider.Commit(String sessionKey) at Umbraco.Courier.Core.Extraction.RevisionExtraction.Extract() 2016-07-27 16:26:56,331 [37] INFO Umbraco.Courier.Core.Extraction.RevisionExtraction - [Thread 7] Rolling back changes due to errors 2016-07-27 16:26:56,720 [37] DEBUG Umbraco.Courier.RepositoryProviders.Local - [Thread 7] Disposing: True 2016-07-27 16:26:56,720 [37] WARN Umbraco.Courier.RepositoryProviders.Local - [Thread 7] Closing session called but there is no session open: b37de82c-e73c-4dbe-813f-f2e16e486497 2016-07-27 16:26:57,114 [37] DEBUG Umbraco.Courier.Core.EventManager - [Thread 7] Unloading (count: 1) 2016-07-27 16:26:57,123 [37] ERROR Umbraco.Courier.Core.TaskManager - [Thread 7] Error ExtractionTask with id: 4cd6df69-c539-4752-a567-07be570b8632 System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> Batch update returned unexpected row count from update; actual row count: 1; expected: 2 at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at Umbraco.Courier.RepositoryProviders.CourierWebserviceRepositoryProvider.Commit(String sessionKey) at Umbraco.Courier.Core.Extraction.RevisionExtraction.Extract() at Umbraco.Courier.Core.Tasks.ExtractionTask.Run() at Umbraco.Courier.Core.BackgroundTaskRunner
1.ConsumeTaskInternal(T task) 2016-07-27 16:26:57,124 [37] ERROR Umbraco.Courier.Core.BackgroundTaskRunner - [Thread 7] An error occurred consuming task System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> Batch update returned unexpected row count from update; actual row count: 1; expected: 2 at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at Umbraco.Courier.RepositoryProviders.CourierWebserviceRepositoryProvider.Commit(String sessionKey) at Umbraco.Courier.Core.Extraction.RevisionExtraction.Extract() at Umbraco.Courier.Core.Tasks.ExtractionTask.Run() at Umbraco.Courier.Core.BackgroundTaskRunner1.ConsumeTaskInternal(T task)Check for a ModelsBuilder error that will look something like:
ERROR Umbraco.ModelsBuilder.Umbraco.PureLiveModelFactory - Failed to build models. System.NotSupportedException: Alias "folder" is used by types Content:"Folder", Media:"Folder". Aliases have to be unique. One of the aliases must be modified in order to use the ModelsBuilder.Which indicates a naming collision and could also result in the message:
Batch update returned unexpected row count from update; actual row count: 1; expected: 2I've seen this on a few sites recently that have been around a while and have been updated to recent (7.3+) versions. Of course, make sure your naming does not conflict with the Umbraco reserved names.
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