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  • Nick Lewis 30 posts 138 karma points
    Aug 23, 2016 @ 20:08
    Nick Lewis
    0

    Downloading content from Umbraco as a Service

    Hi All,

    I have this evening created a new project on UaaS which is being installed from the new 7.5.2 core. I have cloned this to my local via Sourcetree and that all worked fine as usual.

    I launched the site via WebMatrix and I am then prompted to log in to download the content and it is here where I hit the error message:

    The status messages says:

    Downloading content from Umbraco as a Service

    0 of 0 downloaded

    Connecting...

    The message is:

    { "message": "An error has occurred.", "exception": "Object reference not set to an instance of an object.", "type": "System.NullReferenceException", "stack": " at Concorde.CacheHandler.UI.Controllers.DeployController.GetProcessedTask(Guid id)\r\n at Concorde.CacheHandler.UI.Controllers.DeployController.GetTask(Guid id)\r\n at lambdamethod(Closure , Object , Object[] )\r\n at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.<>cDisplayClass10.9(Object instance, Object[] methodParameters)\r\n at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.Execute(Object instance, Object[] arguments)\r\n at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ExecuteAsync(HttpControllerContext controllerContext, IDictionary`2 arguments, CancellationToken cancellationToken)\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Web.Http.Controllers.ApiControllerActionInvoker._1.MoveNext()" }

    Please note that this happens for a fresh and unaltered project.

    Please advise

    Many thanks

    Nick Lewis

  • Dennis Aaen 4500 posts 18255 karma points admin hq c-trib
    Aug 23, 2016 @ 20:19
    Dennis Aaen
    0

    Hi Nick

    I know that we have this issue http://issues.umbraco.org/issueMobile/Cou-366

    Could you please try skip downloadning content from this screen, and try to restore the content from the backoffice

    Hope this helps,

    /Dennis

  • Nick Lewis 30 posts 138 karma points
    Aug 23, 2016 @ 21:20
    Nick Lewis
    0

    Thanks Dennis but how do I do it from the BackOffice?

  • Dennis Aaen 4500 posts 18255 karma points admin hq c-trib
    Aug 24, 2016 @ 08:50
    Dennis Aaen
    0

    Hi Nick,

    If you go to the backoffice and left click on the "Content" Then you should see "do something else"and then a restore button like the screenshot below

    enter image description here

    Hope this helps,

    /Dennis

  • Nick Lewis 30 posts 138 karma points
    Aug 24, 2016 @ 20:27
    Nick Lewis
    0

    Thanks Dennis - I found the option but it hit another similar error:

    enter image description here

    Just out of interest it would appear that my local instance of my site does not recognise the existence of the Live environment.

    enter image description here

  • Dennis Aaen 4500 posts 18255 karma points admin hq c-trib
    Aug 24, 2016 @ 20:47
    Dennis Aaen
    100

    Hi Nick,

    I think I know what is wrong here, could you please send me an email on dennis (at) umbraco dot com with the name of your project on Umbraco as a Service and the email that you use when you created the project.

    Best,

    /Dennis

  • Nick Lewis 30 posts 138 karma points
    Sep 17, 2016 @ 12:52
    Nick Lewis
    0

    This issue has cropped up again, this time on a new project that I spun up last night. The user details are committed to the repo, I can log in but I do see this very same problem again.

    Please can you do what you did last time? Thanks!

    Its my head4code project.

    I did send a chat message too but thought it would be easier to reply here.

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