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  • Paul Wright (suedeapple) 162 posts 433 karma points
    Apr 21, 2017 @ 11:13
    Paul Wright (suedeapple)
    0

    Cart Information from Backoffice Search

    Just wondered if there's a background script which tidys up/deletes cart abandonments from the DB

    Tried doing a "date range filter" on "cart" , and it's only bringing back CARTS from 1st April onwards.

  • Anders Burla Johansen 2525 posts 8076 karma points
    Apr 21, 2017 @ 11:19
    Anders Burla Johansen
    1

    Nothing out of the box in Tea Commerce cleans carts. Check your DB if they are there and its just a bug with the search in BO or if there maybe is a clean up code on your own webshop.

    Kind regards

    Anders

  • Paul Wright (suedeapple) 162 posts 433 karma points
    Apr 21, 2017 @ 11:24
    Paul Wright (suedeapple)
    0

    Thanks, just auditing a TC site I've inherited, and trying to fathom why/if the CART info is being culled. Not something I've come across with my own installations/creations.

    With it being from 1st April, I guess there's a custom "trigger" or task being fired, and wiping out legacy cart info.

    I'll let you know how I get on :-)

  • Paul Wright (suedeapple) 162 posts 433 karma points
    Apr 21, 2017 @ 12:05
    Paul Wright (suedeapple)
    0

    ....Scheduled Stored Procedure on the DB...

    What on earth possesses these people???? :-)

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