html:

Hi Desiree

How did you enter the coordinates in the backoffice? Could you show a screendump of that as well? Also have you tried checking the browser console to see if an error is displayed there?

/Jan

Hi Desiree

I suspect the coordinates need to have a dot in them...so the coordinate for latitude would be 53.4405005 and the longitude would be -29.667901799999936 unless there is a script taking care of it as part of the package.

/Jan

Hi Jan

this is the screendump:

thanks

Hi Desiree

Ok, so the coordinates are automatically picked based on the location you pick on the map. So that looks to be fine at a first glance.

So could you try and check the console log in the browser to see if you get an error message?

/Jan

I have this error:

NetworkError: 404 Not Found - .../css/residents.css"

Hi Desiree

Ok, it's just a reference to a .css file that is missing. Nothing that would cause the original issue. I was thinking if there was a javascript related error somehow.

I'm afraid I don't have any other ideas about what to check etc. - But I think the coordinates look a bit weird as I mentioned before - But I assume the map is generated by the package and not something you generate yourself using Razor and JS for instance?

/Jan

Hi Jan.

Yes, the map is generated by the package.

I try to uninstall and then reinstall the package.

Thank you.

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