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  • Roberto Bianchi 137 posts 446 karma points c-trib
    Aug 24, 2016 @ 14:52
    Roberto Bianchi
    0

    Problem after the installation of FastTrack package

    Hello, I'd installed Merchello on a new installation of Umbraco 7.5.2

    Then I'd installed the FastTrack package. If I see the catalog, it works. But from the basket, to the checkout, to every other part of the FastTrack website, nothing works. I receive many errors.

    Why? I'd installed all from zero, without any customization in the code... Really strange...

  • Rusty Swayne 1655 posts 4993 karma points c-trib
    Aug 24, 2016 @ 15:07
    Rusty Swayne
    0

    Hi Bob,

    What sort of errors? Was Merchello running in the back office / and did you have the FastTrack content in the content tree?

    Steps:

    1. Install Umbraco
    2. Install the Merchello package
    3. Install the FastTrack package (this depends on the Merchello package)
  • Roberto Bianchi 137 posts 446 karma points c-trib
    Aug 24, 2016 @ 15:21
    Roberto Bianchi
    0

    Hi Rusty,

    yes, Merchello is running in the back office and I have the FastTrack structure in the content tree.

    I'd follow the step like you say.

    I'll list the errors that I get on the frontend:

    1. checkout page → Object reference not set to an instance of an object.
    2. receipt page → The parameter invoiceKey was not found in the CustomerContext
    3. login page → Object reference not set to an instance of an object.
    4. account page → Object reference not set to an instance of an object.

    Also the subfolders of this pages return errors.

    If you want I can send to you the local installation test that I've, so probably you can easily find the error.

  • Roberto Bianchi 137 posts 446 karma points c-trib
    Aug 24, 2016 @ 15:25
    Roberto Bianchi
    0

    The strange thing is that the catalog's pages are displayed correctly...

  • Rusty Swayne 1655 posts 4993 karma points c-trib
    Aug 24, 2016 @ 15:32
    Rusty Swayne
    1

    Hi Bob,

    Do you have a FastTrack.dll and a FastTrack.Ui.dll in your bin directory?

    If so, try setting the compilation debug setting (in your web.config) to true, refreshing. If that works you can set it back to false.

  • Roberto Bianchi 137 posts 446 karma points c-trib
    Aug 24, 2016 @ 15:36
    Roberto Bianchi
    0

    No, I don't have these two .dlls

  • Roberto Bianchi 137 posts 446 karma points c-trib
    Aug 24, 2016 @ 15:31
    Roberto Bianchi
    0

    These are the versions that I have installed:

    1. Umbraco → 7.5.2
    2. Merchello → 2.2.0
    3. Fast Track → 2.2.0
  • Rusty Swayne 1655 posts 4993 karma points c-trib
    Aug 24, 2016 @ 16:09
    Rusty Swayne
    0

    Hmm - I'll quadrupedal check the FastTrack package I posted then =)

    If you download and unzip the Merchello.2.2.0.upgrade.zip you'll find a FastTrack folder with a bin directory. Grab the dlls from them and pop them into your bin directory.

    Does that fix things up?

  • Rusty Swayne 1655 posts 4993 karma points c-trib
    Aug 24, 2016 @ 16:18
    Rusty Swayne
    1

    I just reinstalled both Merchello 2.2.0 and FastTrack 2.2.0 using files downloaded from the project page and it worked. Not sure what happened during your install.

    Would you mind pinging me on twitter and (if you're willing) arrange to send me your Umbraco log file via email ...

  • Roberto Bianchi 137 posts 446 karma points c-trib
    Aug 25, 2016 @ 07:14
    Roberto Bianchi
    0

    Really strange... In the zip that I download the files are put in a single folder... There is no bin or other folders...

  • Roberto Bianchi 137 posts 446 karma points c-trib
    Aug 25, 2016 @ 07:14
    Roberto Bianchi
    0

    Ok, I search you on Twitter. Thank you so much!

  • Roberto Bianchi 137 posts 446 karma points c-trib
    Sep 06, 2016 @ 15:04
    Roberto Bianchi
    0

    As Rusty instructions on Twitter I downloaded from this page Merchello2.2.0.zip and MerchelloFastTrack_2.2.0.zip and I installed these packages.

    But I still have a problem in the checkout/ship-rate-quote/ page. In this page the error is:

    Object reference not set to an instance of an object.

    @Html.Action("ShipRateQuoteForm", "CheckoutShipRateQuote", new { area = "FastTrack" })

    The Umbraco version that I use is the 7.5.2

    I don't know why I have this error, 'cause I used a fresh installation of Umbraco.

  • Roberto Bianchi 137 posts 446 karma points c-trib
    Sep 06, 2016 @ 15:11
    Roberto Bianchi
    0

    I also downloaded the Merchello 2.2.0 upgrade and then copied manually the bin files and the Merchello folder. But I still have the error.

  • Rusty Swayne 1655 posts 4993 karma points c-trib
    Sep 06, 2016 @ 18:50
    Rusty Swayne
    0

    Hey Bob,

    Are you saying it can't find the view or there is an error in the CheckoutShipRateQuoteController?

    Is there anything in your logs?

  • Roberto Bianchi 137 posts 446 karma points c-trib
    Sep 07, 2016 @ 07:08
    Roberto Bianchi
    0

    Hi Rusty, I can't find the view and there is nothing in the logs about it...

  • Roberto Bianchi 137 posts 446 karma points c-trib
    Sep 07, 2016 @ 09:07
    Roberto Bianchi
    0

    You may encounter the error only if you have products in the cart and if you've already do the checked out.

  • Rusty Swayne 1655 posts 4993 karma points c-trib
    Sep 07, 2016 @ 16:27
    Rusty Swayne
    0

    Are you saying your cart does not clear when you checkout? I don't think I'm following you - that would mean the payment attempt returned unsuccessful, but I'm not sure how that would have anything to do with an upgrade ...

  • Roberto Bianchi 137 posts 446 karma points c-trib
    Sep 08, 2016 @ 07:12
    Roberto Bianchi
    0

    No, my problem is that the "Ship rate quote" page doesn't work if I have something in the basket.

    As I wrote to you on Twitter, if you want to see these error, here the step:

    1. install a new version of Umbraco (I've tried 7.5.0 and 7.5.3)
    2. Download and install the Merchello.zip
    3. Same thing for FastTrack.zip
    4. Download the Merchello upgrade and overwrite the files in the bin folder and plugin
    5. On the frontend, add some product in the basket, then do the checkout
    6. Now you get the error in the checkout ship-rate-quote page

    I made no changes to the files, just get this error by installing Merchello and FastTrack together.

  • Rusty Swayne 1655 posts 4993 karma points c-trib
    Sep 08, 2016 @ 15:06
    Rusty Swayne
    0

    Bob - I'm sorry bud, but I'm confused. Why are you upgrading if your installing the latest versions?

  • Roberto Bianchi 137 posts 446 karma points c-trib
    Sep 08, 2016 @ 15:11
    Roberto Bianchi
    0

    'cause if I install Merchello and FastTrack without the upgrade of Merchello I received many of errors in the FastTrack pages...

  • Rusty Swayne 1655 posts 4993 karma points c-trib
    Sep 08, 2016 @ 15:47
    Rusty Swayne
    0

    Can you verify that you are installing the same version of Merchello and FastTrack (e.g. Merchello.2.2.0.zip and FastTrack.2.2.zip)? There have not been any other issue reported and I'm able to install without a hitch.

    EDIT: I think I found the issue. It looks like the FastTrack.2.2.0.zip published did not properly add the Merchello.Web.Store.dll ... this would cause a bunch of problems. Give me a couple of minutes and I'll build and post a new one.

  • Rusty Swayne 1655 posts 4993 karma points c-trib
    Sep 08, 2016 @ 19:11
    Rusty Swayne
    0

    I released a Merchello 2.2.1 version and FastTrack 2.2.1 - give those a go.

  • Roberto Bianchi 137 posts 446 karma points c-trib
    Sep 09, 2016 @ 08:15
    Roberto Bianchi
    0

    Nothing, I tried this packages but I've the same problem in the same page. And another more little error is that if in the "Billing address" page you check "use for shipping address", it doesn't save anything you typed in the shipping address page.

  • Roberto Bianchi 137 posts 446 karma points c-trib
    Sep 09, 2016 @ 08:36
    Roberto Bianchi
    0

    Here there is the link of my installation.

    It uses SQL Compact Express.

    If you want to login in the backend, you can use:

    test

    12345678

  • Rusty Swayne 1655 posts 4993 karma points c-trib
    Sep 09, 2016 @ 17:42
    Rusty Swayne
    1

    Seriously - I did the install over and over successfully https://drive.google.com/file/d/0B0o-8ZqA1sebUWNNeExrTllhdVU/view

    End of video is abrupt - working on open sourced projects means you don't have funds for things that aren't free =)

    The thing with the billing to shipping address is actually by design. On the default install only the US is configured as a country to allow deliveries to ... you will notice in the drop down box on the shipping there is only US. You have to add other shipping countries or fill in the "ELSE" country to configure the shipping. I sort of showed that in the video.

  • Roberto Bianchi 137 posts 446 karma points c-trib
    Sep 12, 2016 @ 07:28
    Roberto Bianchi
    0

    Yes, now I try to do the checkout and set US as the country and it works.

    But the problem is that if I set in the shipping address another country it doesn't works. It's really strange 'cause I've set "Everywhere Else" in the Shipping Countries settings

    enter image description here

  • Rusty Swayne 1655 posts 4993 karma points c-trib
    Sep 12, 2016 @ 21:20
    Rusty Swayne
    1

    I wonder if the pull we merged created a bug as well as fixing one. Would you mind writing up what your seeing with the exception and creating an issue in http://issues.merchello.com so we can test that specifically.

    It'd be great if you could post the exception and a step by step how to reproduce.

  • Roberto Bianchi 137 posts 446 karma points c-trib
    Sep 13, 2016 @ 09:24
  • Rusty Swayne 1655 posts 4993 karma points c-trib
    Sep 13, 2016 @ 14:46
    Rusty Swayne
    0

    Thanks, I'll give it a go.

  • Roberto Bianchi 137 posts 446 karma points c-trib
    Sep 15, 2016 @ 13:34
    Roberto Bianchi
    0

    News? :)

  • Roberto Bianchi 137 posts 446 karma points c-trib
    Sep 19, 2016 @ 08:35
    Roberto Bianchi
    0

    Why the YouTrack page of Merchello now is not available?

  • Rusty Swayne 1655 posts 4993 karma points c-trib
    Sep 19, 2016 @ 15:18
    Rusty Swayne
    0

    JetBrains must have been doing some maintenance last night.

  • Rusty Swayne 1655 posts 4993 karma points c-trib
    Sep 19, 2016 @ 15:19
    Rusty Swayne
    1

    This was fixed here: http://issues.merchello.com/youtrack/issue/M-1104 and will be in the 2.3.0 release. The code is in the merchello-dev branch.

  • Roberto Bianchi 137 posts 446 karma points c-trib
    Sep 19, 2016 @ 15:25
    Roberto Bianchi
    0

    Thank you!

    Where can I download the new version of Merchello?

  • Roberto Bianchi 137 posts 446 karma points c-trib
    Sep 20, 2016 @ 14:18
    Roberto Bianchi
    0

    So I've downloaded the latest Merchello beta version with the new upgrade and I've installed it on a new Umbraco 7.5.2 version.

    But now I receive more errors than before... Every page of the website get an error.

  • Roberto Bianchi 137 posts 446 karma points c-trib
    Sep 23, 2016 @ 09:22
    Roberto Bianchi
    0

    What can I do?

  • Rusty Swayne 1655 posts 4993 karma points c-trib
    Sep 23, 2016 @ 15:57
    Rusty Swayne
    0

    Hi Bob,

    I'm doing the best I can to help you - when I try to download your solution I get an empty compressed (zip) file so there's nothing to look at.

    Also, it's difficult to address "many errors" due to the ambiguity - so I'm sorry if your getting frustrated, but more specific details would be helpful.

    I've done the install of 7.5.3 and Merchello 2.2.1 a few times now and have not run across any install errors.

    I've also checked the "Everywhere else" country setting and it's working fine in my install ... so I'm at a bit of a loss.

  • Roberto Bianchi 137 posts 446 karma points c-trib
    Sep 26, 2016 @ 09:23
    Roberto Bianchi
    0

    Hi Rusty,

    I created a new installation of Umbraco 7.5.3 with Merchello and FastTrack 2.2.1

    Here you can see a video with the problem on Merchello store: https://www.opentest.co/share/0b3c552083c811e6884f938f0fe4d196

    And you can also download my project: https://files.fm/down.php?i=twzkasr9&n=WEB_UMBRACO753.zip

    To test it:

    username → test

    password → 12345678

  • Biagio Paruolo 1583 posts 1814 karma points c-trib
    Sep 23, 2016 @ 16:21
    Biagio Paruolo
    1

    Refresh the Examine indexes.

  • Roberto Bianchi 137 posts 446 karma points c-trib
    Sep 26, 2016 @ 08:36
    Roberto Bianchi
    0

    Hi Biagio, how can I do it?

    I deleted all the files in App_Data\TEMP\ExamineIndexes but I don't know if it's wrong or not...

  • Roberto Bianchi 137 posts 446 karma points c-trib
    Sep 26, 2016 @ 10:40
    Roberto Bianchi
    0

    I tried also this @Biagio, but still get the same error on the checkout/ship-rate-quote/

    Object reference not set to an instance of an object.
    @Html.Action("ShipRateQuoteForm", "CheckoutShipRateQuote", new { area = "FastTrack" })
    
  • Steve Morgan 1345 posts 4452 karma points c-trib
    Sep 26, 2016 @ 10:27
    Steve Morgan
    1

    @Bob - In Umbraco go to Developer -> On the dashboard - Examine Management and under the Indexers go through each one and click Index Infor and Tools -> Rebuild index.

    @Rusty - I've just had problems too. My first set of errors was because i didn't look closely enough at the downloads on the Our Umbraco page (the one at the bottom called MerchelloFastTrackV210 should probably just be deleted as it has the problems you list but because of the name and ordering distracted me!)

    I'm still getting errors with the latest downloads though:

    Steps were:

    1) Clean Umbraco from nuget install. 2) Installed Merchello from local package (downloaded from Downloads on our) (ensuring it was v2.2.1 this time!) 3) Installed Fasttrack v 2.2.1 (from our again as local package).

    I get the error The given key was not present in the dictionary.

    Any tips on where I'm going wrong - as suggested by other forum posts I've then tried to use Nuget on top of the above but that installs Fasttrack v2.2.0 which can't be good.

    Installed packages enter image description here

  • Roberto Bianchi 137 posts 446 karma points c-trib
    Sep 26, 2016 @ 10:40
    Roberto Bianchi
    0

    Thank you Steve... so I'm not the only that has problems with this package...

  • Steve Morgan 1345 posts 4452 karma points c-trib
    Sep 26, 2016 @ 10:53
    Steve Morgan
    0

    BAH!

    OK - Just did it again without changing the settings in Merchello and it works perfectly.

    I'd previously gone into the Merchello settings and changed the currency to GBP and the language to UK English. (Sorry, I'd forgotten I'd done this).

    Let me see if I can zero in on what does it.

    I've just redone the install and it works.

  • Steve Morgan 1345 posts 4452 karma points c-trib
    Sep 26, 2016 @ 11:25
    Steve Morgan
    0

    OK - I've managed to recreate this issue with the same downloads so it's either:

    1) A race condition

    2) Something to do with changing Merchello settings and THEN installing FastTrack.

    What I did was to install Umbraco then Merchello and then change the default language in Umbraco (selecting UK English) and then changed the merchello settings as per below and then installed FastTrack.

    Settings

    Site then blows up with the above error.

    @Bob - can you please confirm if you changed any Merchello settings before installing Fasttrack? In my successful install I can happily change those settings.

  • Roberto Bianchi 137 posts 446 karma points c-trib
    Sep 26, 2016 @ 11:37
    Roberto Bianchi
    0

    Yes Steve, I don't have changed nothing in the Merchello settings before installing FastTrack...

    You can also test my zip: https://files.fm/down.php?i=twzkasr9&n=WEB_UMBRACO753.zip

    The error page is showed when you go to the checkout page and select a different country from USA...

  • Steve Morgan 1345 posts 4452 karma points c-trib
    Sep 26, 2016 @ 12:30
    Steve Morgan
    0

    I managed to get to the checkout - set the country as UK and then on the shipping stage it only had US as an option.

    Went off to do something else and now I get the error I was getting before on all pages.

    Is this the Examine indexes getting corrupt? When I try and rebuild the Merchello ones they hang and don't complete. There is nothing in the logs to suggest what it is?

    Steve

  • Steve Morgan 1345 posts 4452 karma points c-trib
    Sep 26, 2016 @ 12:44
    Steve Morgan
    0

    To fix it I set the Umbraco default language back to US , stopped the solution (killed IIS Express) and then started the solution back up.

    The examine indexes were rebuilt and the site renders again.

    So that's an issue.

    Now when I go to the checkout I can select Italy (which I'm guessing Bob is using) and then on the Shipping Address only United States is an option (but I don't see an error page!).

  • Roberto Bianchi 137 posts 446 karma points c-trib
    Sep 26, 2016 @ 12:56
    Roberto Bianchi
    0

    Yup, now restarting the web server it works.

    But there is the same problem if you have checked the shipping selection in the checkout page and then you come back in the previous page with your browser.

    Same problem that I show in this video.

    Probably, there is a problem with the Examine indexes... Probably they are corrupted again.

  • Steve Morgan 1345 posts 4452 karma points c-trib
    Sep 26, 2016 @ 13:07
    Steve Morgan
    0

    The other issue I think you have is that you haven't set up the shipping rates for Portugal.

    Then you have to enter a region - it falls over without a region so this should be a required field on the form I guess.

  • Roberto Bianchi 137 posts 446 karma points c-trib
    Sep 26, 2016 @ 13:15
    Roberto Bianchi
    0

    No, I've selected "Everywhere Else" on the shipping rate option

    enter image description here

    I also think that the region field must be a required field on the form

  • Steve Morgan 1345 posts 4452 karma points c-trib
    Sep 26, 2016 @ 13:15
    Steve Morgan
    0

    I've created some issues for these bugs.

    M-1138 FastTrack v2.2.1 - Changing Umbraco Default Language results in errors http://issues.merchello.com/youtrack/issue/M-1138

    M-1139 Fasttrack - Using Non US Addresses throws errors http://issues.merchello.com/youtrack/issue/M-1139

  • Roberto Bianchi 137 posts 446 karma points c-trib
    Sep 27, 2016 @ 07:52
    Roberto Bianchi
    1

    Do you know how can I set the "State / Province / Region" like a mandatory field?

  • Roberto Bianchi 137 posts 446 karma points c-trib
    Dec 05, 2016 @ 08:19
    Roberto Bianchi
    100

    I confirm that with the new edition of Merchello and FastTrack (2.3.1) I don't have problems with the mandatory field or during the installation using a fresh install of Umbraco.

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