Copied to clipboard

Flag this post as spam?

This post will be reported to the moderators as potential spam to be looked at


  • Bobi 346 posts 950 karma points
    Apr 06, 2017 @ 00:10
    Bobi
    0

    RankOne not loading anymore in back-end

    Hi,

    It looks like RankOne is not loading anymore in the back-end for each page of my website. It used to load, but all of a sudden it stopped working / loads REALLY SLOW OR NOT AT ALL. It sometimes gives me an error or sometimes take forever to load...I'm so confused. This happens on my local development and server.

    Any suggestions to get the tool to start loading again (the one that tells you about suggestions, your % ranking, etc.)?

  • Mark Wemekamp 73 posts 385 karma points
    Apr 06, 2017 @ 07:00
    Mark Wemekamp
    1

    Hi!

    This sounds weird. Did anything change on the server or on the installation? An upgrade? Does the browser console or Umbraco log say anything?

  • Bobi 346 posts 950 karma points
    Apr 06, 2017 @ 07:21
    Bobi
    0

    Hi Mark,

    The only thing I can think of is I upgraded via nuget to 7.5.11 from 7.5.10. Perhaps I messed something up when I was merging the .config files via win merge...

    I'll have to check the logs to see if I can spot anything.

    However, I believe that things were working great even with 7.5.11. It just stopped working out of no where (as strange as that sounds).

    Any ideas on how to fix it? I'd simply uninstall and then try installing again, but I don't know how to not lose all of the Seo content in the dashboard (120 pages worth).

  • Mark Wemekamp 73 posts 385 karma points
    Apr 06, 2017 @ 08:42
    Mark Wemekamp
    0

    Doing an uninstall shouldn't delete any data, so uninstalling and installing again could fix your problem.

    I'll try to make a testenvironment with v7.5.11 to see if I can reproduce.

  • Bobi 346 posts 950 karma points
    Apr 06, 2017 @ 17:14
    Bobi
    0

    Ok. Do you know of any ways to retrieve the data for each web page after the clean install?

    There's ~120 pages with seo data that would be quite tedious to re-input.

  • Bobi 346 posts 950 karma points
    Apr 06, 2017 @ 18:18
    Bobi
    0

    Mark, I will let you know how it goes with 7.5.11. I just restored a backup db file (luckily I made one a few days ago) and everything works normally.

  • Bobi 346 posts 950 karma points
    Apr 06, 2017 @ 20:36
    Bobi
    0

    Ok, so RankOne looks like it still works well with 7.5.11 on localhost. However, for some reason I get the following error on the server: "An error has occurred" when the dashboard tries to load.

    Any ideas? I don't think this issue is a matter of reinstalling. Could this be permission related, ssl related, etc.?

    I was thinking of installing the RankOne nuget. Perhaps this will allow me to uninstall the package without losing content?

    Error Log:

    ERROR RankOne.Controllers.RankOneApiController - RankOne AnalyzeNode Exception System.NullReferenceException: Object reference not set to an instance of an object. at RankOne.Services.AnalyzeService.AnalyzeWebPage(Int32 id, String focusKeyword) at RankOne.Controllers.RankOneApiController.AnalyzeNode(Int32 id, String focusKeyword)

  • Bobi 346 posts 950 karma points
    Apr 08, 2017 @ 05:02
    Bobi
    0

    So I tried all of the above, including uninstalling and deleting all doc types, and then re-installing via nuget. Rankone works fine on local server in 7.5.11 and 7.5.12, but on the production server the dashboard fails to load (doesn't provide you your percentage score, etc.).

    I have no idea how to fix this :s

  • Manuel 11 posts 121 karma points
    Apr 20, 2017 @ 16:46
    Manuel
    0

    I also get this error when i try to open the dashboard. Hope anyone can explain us why.

    I freshly installed RankOne on my Homepage and configured it like it's descriped in description.

    Using umbraco 7.5.3

  • Bobi 346 posts 950 karma points
    Apr 21, 2017 @ 16:49
    Bobi
    0

    Is the error occurring on the localhost or public server? My issue was only occurring on the public server. I reinstalled rankone via nuget, and the issue seemed to have disappeared, so everything is working now.

  • Nicolai Christiansen 4 posts 96 karma points
    Dec 03, 2018 @ 13:22
    Nicolai Christiansen
    0

    I have found, that if you use Sessions["example"], this crashes RankOne, and for now, the only way I can get past it, is to have a

    try
        {
         Session["example"] = example;
        }
    catch (Exception ex)
        {
    
        }
    
Please Sign in or register to post replies

Write your reply to:

Draft