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  • Anders Bootsmann 7 posts 77 karma points
    Jan 29, 2018 @ 14:02
    Anders Bootsmann
    0

    HEEEELP! I CANT LOGIN TO MY UMBRACO BACK-END I have my site with only one user.

    Ive worked on it for a while and i saved my login in the chrome browser.

    i can't login to my backend anymore. Ive tryed to use the password reset package Dll. and changed the UsersMembershipProvider (the password setting) to clear insted of hashed.

    I cant still login. My database have updated the username and password.

    Any of you got any clues, on how to fix it?

    it just says login for admin failed. https://gyazo.com/336f9d6c3ac5b96413860cd5d74b6743

  • Alex Skrypnyk 4512 posts 16136 karma points MVP admin
    Jan 29, 2018 @ 14:05
    Alex Skrypnyk
    0

    Hi Anders

    Maybe your user is locked?

    What version of Umbraco?

    Alex

  • Anders Bootsmann 7 posts 77 karma points
    Jan 29, 2018 @ 14:12
    Anders Bootsmann
    0

    Hello, i just checked the developer tool.

    it gives me some errors

    POST 500 error

    https://gyazo.com/e9a42be8c8a99e26d1e272cd0a14d336

  • Anders Bootsmann 7 posts 77 karma points
    Jan 29, 2018 @ 14:12
    Anders Bootsmann
    0

    Newest version

  • Alex Skrypnyk 4512 posts 16136 karma points MVP admin
    Jan 29, 2018 @ 14:12
    Alex Skrypnyk
    0

    Check log files, please

    /app_data/logs

  • Anders Bootsmann 7 posts 77 karma points
    Jan 29, 2018 @ 14:16
    Anders Bootsmann
    0

    it gives me a bunch of failed login attempts

  • Anders Bootsmann 7 posts 77 karma points
    Jan 29, 2018 @ 14:17
    Anders Bootsmann
    0

    2018-01-29 14:52:37,606 [P2400/D3/T86] INFO Umbraco.Core.Security.BackOfficeSignInManager - Event Id: 0, state: Login attempt failed for username {[email protected]} from IP address ::1

  • Morten Bock 1847 posts 2110 karma points MVP 2x admin c-trib
    Jan 29, 2018 @ 14:19
    Morten Bock
    0

    If you can still deploy to the site, you can use this handy package to reset the admin user:

    https://our.umbraco.org/projects/developer-tools/umbraco-admin-reset/

  • Anders Bootsmann 7 posts 77 karma points
    Jan 29, 2018 @ 14:20
    Anders Bootsmann
    0

    System.NotSupportedException: This provider does not support manually changing the password at Umbraco.Core.Security.MembershipProviderBase.ChangePassword(String username, String oldPassword, String newPassword) at Umbraco.Core.Services.UserService.SavePassword(IUser user, String password) at UmbracoAdminReset.ResetAdmin.ApplicationStarted(UmbracoApplicationBase umbracoApplication, ApplicationContext applicationContext)

  • Morten Bock 1847 posts 2110 karma points MVP 2x admin c-trib
    Jan 29, 2018 @ 15:04
    Morten Bock
    0

    Do you have a custom membership provider? Or are you on Umbraco Cloud / UaaS?

  • Anders Bootsmann 7 posts 77 karma points
    Jan 29, 2018 @ 16:33
    Anders Bootsmann
    0

    im using mySQL

  • ay 5 posts 74 karma points
    Feb 14, 2018 @ 05:47
    ay
    0

    I just had the same issue in version 7.7.3.:

    Umbraco.Core.Security.BackOfficeSignInManager - Event Id: 0, state: Login attempt failed for username admin from IP address ::1, the user is locked. However the user in table was not locked. So after clicking "Forgot Password", I was able to change the password and log in. Maybe it will help someone.

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