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  • May Zhang 2 posts 93 karma points notactivated
    Apr 28, 2017 @ 21:57
    May Zhang
    0

    Media dashboard is blank after upgrading to 7.5.10

    Hi, I just upgraded umbraco back office for my website from 7.2.4 to 7.5.10 , but found one problem with Media section. I could see all the existing content from Media tree (left pane), but the dashboard (right pane) is totally blank no matter which node I selected on the left. I could not do anything to the Media. But all the other sections ( content, developer, settings, etc.) work just fine.

    I did a lot of googling on this problem, validated all the possible files/suggestions I could think of, including dashboard.config, trees.config, umbraco-settings.config, web.config, etc. Nothing helps so far.

    Did anyone have the same problem? Really appreciate any help!

    Thanks. May

  • Alex Skrypnyk 6132 posts 23951 karma points MVP 7x admin c-trib
    May 07, 2017 @ 20:23
    Alex Skrypnyk
    0

    Hi May

    Can you check web browser console? Maybe there are some errors.

    Also, I would like to suggest you use 7.5.13 version of Umbraco or Umbraco 7.6

    Thanks,

    Alex

  • May Zhang 2 posts 93 karma points notactivated
    May 11, 2017 @ 17:37
    May Zhang
    100

    Thank you Alex. The problem was solved. It was due to our deployment process, which didn't update media dashboard html files to the new deployed server.

    Regards, May

  • Alex Skrypnyk 6132 posts 23951 karma points MVP 7x admin c-trib
    May 12, 2017 @ 11:19
    Alex Skrypnyk
    0

    Hi May

    I'm glad to see that you solved the issue!!! Have a great weekend.

    Alex

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