I'm using Umbraco Forms for a project, it installed fine and I had experienced no problems with the software at all until I deployed it.
Now, whenever I click on the Umbraco Forms button in the LHS menu I'm greeted with these errors:
This indicates to me that either the files are missing, or that the backoffice Form requests are pointing to the wrong address.
I've looked through threads which seem to be demonstrating a similar problem (listed below), but none of the solutions listed work for me.
Rather than publishing the site, I simply sent all of the files over to the deployment team, so there shouldn't be any files missing, which leads me to think that there is something going wrong in the installation.
I want to try and re-install the package, but Forms is not listed in the Installed Packages list, so I don't know what to do.
Any help here would be greatly appreciated.
(I labeled this post under Contour, couldn't see a tag for Umbraco Forms)
So this error pops up when you access the Forms section. Does the tree still load? And if so can you click elements in the tree and see them in details view (like a form) or does that also result in a 404?
Just setup the site on my local machine and it works fine, so must be a server issue, make sure permissions are correct and that app pool is running in integrated mode
Ok, problem solved. I'm not sure what exactly was going wrong, but I managed to resolve the issue by downloading the Umbraco Forms package here and installing it as a local package over the existing installation. This even kept all the forms I previously made. Thanks for your help!
Umbraco Forms 404 error when trying to access back office
I'm using Umbraco Forms for a project, it installed fine and I had experienced no problems with the software at all until I deployed it.
Now, whenever I click on the Umbraco Forms button in the LHS menu I'm greeted with these errors:
This indicates to me that either the files are missing, or that the backoffice Form requests are pointing to the wrong address.
I've looked through threads which seem to be demonstrating a similar problem (listed below), but none of the solutions listed work for me.
Rather than publishing the site, I simply sent all of the files over to the deployment team, so there shouldn't be any files missing, which leads me to think that there is something going wrong in the installation.
I want to try and re-install the package, but Forms is not listed in the Installed Packages list, so I don't know what to do.
Any help here would be greatly appreciated.
(I labeled this post under Contour, couldn't see a tag for Umbraco Forms)
List of posts with the same issue:
https://our.umbraco.org/forum/umbraco-pro/contour/67010-umbraco-forms-not-findings-its-files
https://our.umbraco.org/forum/umbraco-pro/contour/64476-umbraco-forms-404-errors
https://our.umbraco.org/forum/umbraco-pro/contour/66437-404-errors-when-trying-to-access-umbraco-forms-tree
Comment author was deleted
Hey Robby,
So this error pops up when you access the Forms section. Does the tree still load? And if so can you click elements in the tree and see them in details view (like a form) or does that also result in a 404?
Hi Tim,
No, the tree doesn't load, all I get is a blank white page with the Toast notifications.
My screen looks like this as soon as I click on the Forms icon in the menu:
Comment author was deleted
Ok can you check if you deployed the files in /App_Plugins/UmbracoForms and if they have the correct permissions
The files in /App_Plugins/UmbracoForms have been deployed, and they have the correct permissions (it seems all users have full control). Any ideas?
Comment author was deleted
Mind sending the site (and db) to tg at umbraco dot com then I can take a look why this is happening
Thanks Tim, just sent the files over
Comment author was deleted
Just setup the site on my local machine and it works fine, so must be a server issue, make sure permissions are correct and that app pool is running in integrated mode
Ok, problem solved. I'm not sure what exactly was going wrong, but I managed to resolve the issue by downloading the Umbraco Forms package here and installing it as a local package over the existing installation. This even kept all the forms I previously made. Thanks for your help!
Comment author was deleted
Great, glad it's solved!
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