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  • Thomas Roberts 6 posts 77 karma points
    Jul 31, 2017 @ 10:16
    Thomas Roberts
    0

    Trying to buy Umbraco forms - don't have a VAT ID but it's a required field

    Hi, as the title says, we are trying to buy Umbraco forms but we are not VAT registered so we do not have a VAT ID, we try to leave the field blank but we cannot make the purchase, any help would be appreciated, cheers!

  • Sven Geusens 169 posts 881 karma points c-trib
    Aug 01, 2017 @ 18:45
    Sven Geusens
    0

    Hey Thomas, I believe this is a question best directed directly to HQ if you havn't tried yet. You can find the contact details here: https://umbraco.com/contact-us/

  • Dennis Aaen 4499 posts 18254 karma points admin hq c-trib
    Aug 03, 2017 @ 12:51
    Dennis Aaen
    0

    Hi Thomas,

    Have you received help for this else let me know then I am ready to help you buying a Umbraco Forms

    All the best,

    /Dennis

  • Thomas Roberts 6 posts 77 karma points
    Aug 03, 2017 @ 12:58
    Thomas Roberts
    1

    Hi Dennis,

    thanks for your offer, we managed to get around this requirement by deleting the VAT ID field from the DOM, but less technical users might not be able to do this, maybe it's marked as required by accident?

    Cheers, Thomas

  • Dennis Aaen 4499 posts 18254 karma points admin hq c-trib
    Aug 03, 2017 @ 13:02
    Dennis Aaen
    0

    Hi Thomas,

    Glad to hear that you find away to move on #H5YR.

    All the best,

    /Dennis

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