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  • Tizer 170 posts 201 karma points
    Jul 07, 2013 @ 08:04
    Tizer
    0

    Logout problems after install

    Hi - I installed the lastest version of uCommerce & example Razor Store on 6.1.2 and now when I am trying to learn the system - it constantly logs me out.

    For example, I cannot even delete the default marketing campaign (to remove the yellow banner) because it won't allow me without login me out :(

    I rechecked my umbraco permissions, and they are perfect :)

    Are there some uCommerce permission which may be causing this...

    The only error of note I have received is this:

    [InvalidOperationException: The application setting 'umbracoDbDSN' was not found in the applications configuration.]

    Any ideas?

  • Tizer 170 posts 201 karma points
    Jul 07, 2013 @ 08:06
    Tizer
    0

    One other thing is that the Tree menu, especially in uCommerce section is really slow and unresponsive at times - but not sure if that is related

  • Tizer 170 posts 201 karma points
    Jul 08, 2013 @ 03:32
    Tizer
    0

    Still having this problem - I have checked the umbracoLog table and these are the last entries - there aren't any errors and I can't see login/logout entries - is there another table for uCommerce logs?

    System    uCommerce Free license is valid. Key XXXX-XXXX-XXXX-1234-XXXX-1234-XXXX-1234-XXXX-1234-XXXX-1234.
    System    uCommerce Free license is valid. Key XXXX-XXXX-XXXX-1234-XXXX-1234-XXXX-1234-XXXX-1234-XXXX-1234.
    System    uCommerce Free license is valid. Key XXXX-XXXX-XXXX-1234-XXXX-1234-XXXX-1234-XXXX-1234-XXXX-1234.
    System    uCommerce Free license is valid. Key XXXX-XXXX-XXXX-1234-XXXX-1234-XXXX-1234-XXXX-1234-XXXX-1234.
    Save    Save ContentTypes performed by user
    System    uCommerce Free license is valid. Key XXXX-XXXX-XXXX-1234-XXXX-1234-XXXX-1234-XXXX-1234-XXXX-1234.

    I also tried to set a second user for my host to have a look and had problems with the logout when doing this... when I went to uCommerce security to assign them permissions - I got this error:

    [NullReferenceException: Object reference not set to an instance of an object.]
    UCommerce.Umbraco.Security.UmbracoUserService.GetUserInternal(String userName) +259
    UCommerce.Umbraco.Security.UmbracoUserService.GetUser(String userName) +43
    UCommerce.Umbraco.Security.UmbracoUserService.GetCurrentUser() +48
    UCommerce.Security.RoleService.GetRolesForUser() +27
    UCommerce.Security.SecurityService.UserIsInRole(Role role) +94
    UCommerce.Security.Default.SecurityExtensions.CanAccessSettings(ISecurityService securityService) +144
    UCommerce.Presentation.Presenters.Security.EditUserAccessPresenter.BindView() +64
    __ASP.FastObjectFactory_app_web_edituseraccess_aspx_81cf512f_y4vzdk3q.Create_ASP_umbraco_ucommerce_settings_security_edituseraccess_aspx() +28
    System.Web.Compilation.BuildManager.CreateInstanceFromVirtualPath(VirtualPath virtualPath, Type requiredBaseType, HttpContext context, Boolean allowCrossApp) +173
    System.Web.UI.PageHandlerFactory.GetHandlerHelper(HttpContext context, String requestType, VirtualPath virtualPath, String physicalPath) +41
    System.Web.MaterializeHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +515
    System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +287

    None of the permission where assigned, and it logged me out when trying to do it again :)

    I'm sure its some permissions problem, I just dont know where to look

     

     

  • Tizer 170 posts 201 karma points
    Jul 08, 2013 @ 04:15
    Tizer
    0

    I just found lots of these same entries in App_Data - what does it mean

    INFO  umbraco.BusinessLogic.Log - [Thread 12] Log scrubbed.  Removed all items older than 2013-05-08 18:49:20
    INFO  Umbraco.Core.UmbracoApplicationBase - [Thread 12] Application shutdown. Reason: HostingEnvironment
    INFO  Umbraco.Core.PluginManager - [Thread 1] Determining hash of code files on disk
    INFO  Umbraco.Core.PluginManager - [Thread 1] Hash determined (took 13ms)
    INFO  Umbraco.Core.PluginManager - [Thread 1] Starting resolution types of umbraco.interfaces.IApplicationStartupHandler
    INFO  Umbraco.Core.PluginManager - [Thread 1] Completed resolution of types of umbraco.interfaces.IApplicationStartupHandler, found 18 (took 275ms)
    INFO  Umbraco.Core.PluginManager - [Thread 1] Starting resolution types of Umbraco.Core.PropertyEditors.IPropertyEditorValueConverter
    INFO  Umbraco.Core.PluginManager - [Thread 1] Completed resolution of types of Umbraco.Core.PropertyEditors.IPropertyEditorValueConverter, found 0 (took 7ms)
    INFO  Umbraco.Core.PluginManager - [Thread 1] Starting resolution types of Umbraco.Web.Mvc.SurfaceController
    INFO  Umbraco.Core.PluginManager - [Thread 1] Completed resolution of types of Umbraco.Web.Mvc.SurfaceController, found 0 (took 8ms)
    INFO  Umbraco.Core.PluginManager - [Thread 1] Starting resolution types of Umbraco.Web.WebApi.UmbracoApiController
    INFO  Umbraco.Core.PluginManager - [Thread 1] Completed resolution of types of Umbraco.Web.WebApi.UmbracoApiController, found 2 (took 7ms)
    INFO  Umbraco.Core.PluginManager - [Thread 1] Starting resolution types of Umbraco.Core.Media.IThumbnailProvider
    INFO  Umbraco.Core.PluginManager - [Thread 1] Completed resolution of types of Umbraco.Core.Media.IThumbnailProvider, found 3 (took 9ms)
    INFO  Umbraco.Core.PluginManager - [Thread 1] Starting resolution types of Umbraco.Core.Media.IImageUrlProvider
    INFO  Umbraco.Core.PluginManager - [Thread 1] Completed resolution of types of Umbraco.Core.Media.IImageUrlProvider, found 1 (took 8ms)
  • Tizer 170 posts 201 karma points
    Jul 09, 2013 @ 09:46
    Tizer
    0

    Right - my host has come back with:

    A worker process with process id of '19280' serving application pool 'domain.com v4.0 (Integrated)' has requested a recycle because the worker process reached its allowed processing time limit.

    A worker process with process id of '56764' serving application pool 'domain.com v4.0 (Integrated)' has requested a recycle because it reached its private bytes memory limit.

    Thats not a surprize as this is my shared test host :)

    I just uninstalled the uCommerce Razor Store 1.0.3.13143 package, and my site is back to normal...

    Is there resource limitations when using uCommerce?

    Is there another resource to learn uCommerce if I cannot get this installed correctly? Some Docs or pdf?

  • Lars Horne-Mortensen 40 posts 184 karma points
    Jul 15, 2013 @ 15:58
    Lars Horne-Mortensen
    0

    Hi Tizer,

    The recycling problem seems like a configuration issue with IIS, and not uCommerce.

    Take a look at the support page for more documentation. There is also a video series explaining how to install uCommerce and the Razor demo store.

    Hope it helps,

    Lars Horne-Mortensen

  • Tizer 170 posts 201 karma points
    Jul 29, 2013 @ 10:04
    Tizer
    0

    Hi - still having this problem :(

    This only happens when I install the ucommerce package - once I uninstall the problem goes away.

    My host, Arvixe, has told me that the uCommerce package is "maxing out its resources" and given me these example entries from the logs:

    A worker process with process id of '19280' serving application pool 
    'domain.com v4.0 (Integrated)' has requested a recycle because the worker 
    process reached its allowed processing time limit.

    A worker process with process id of '56764' serving application pool 'domain.com v4.0 (Integrated)' has requested a recycle because it reached its private bytes memory limit.

    Umbraco logs show

    INFO  Umbraco.Core.UmbracoApplicationBase-[Thread12]Application shutdown.Reason:HostingEnvironment

    My Arvixe hosting is shared, but it ticks all the boxes from uCommerce requirements page.

    Not sure what to do next... I have requested more info from the host.

    Anyone got any guidance?

     

  • Lars Horne-Mortensen 40 posts 184 karma points
    Jul 29, 2013 @ 14:03
    Lars Horne-Mortensen
    0

    Hi Tizer,

    What version number of the uCommerce and razor store, you are using?

    Does the problem occur only when both the razor store, and uCommerce is installed, or do you still get the errors if uCommerce is installed on it's own?

    What are the resource limits on the host server?

  • Tizer 170 posts 201 karma points
    Jul 29, 2013 @ 15:35
    Tizer
    0

    Hey Lars

    uCommerce 3.6.3.13183
    uCommerce Demo Store - Razor 1.0.3.13143

    The logout problem doesn't happen as often when I uninstall the Demo Store, but still happens.

    Still waiting to hear back from Arvixe

  • Tizer 170 posts 201 karma points
    Jul 29, 2013 @ 15:37
    Tizer
    0

    Hey Lars

    uCommerce 3.6.3.13183
    uCommerce Demo Store - Razor 1.0.3.13143

    The logout problem doesn't happen as often when I uninstall the Demo Store, but still happens.

    Still waiting to hear back from Arvixe....

    Is anyone else using ucommerce on shared hosting, or on Arvixe?

  • Tizer 170 posts 201 karma points
    Jul 30, 2013 @ 07:40
    Tizer
    0

    Just to let you know, I moved the site from Arvixe to another host and it is all working fine - it must be the way database ownership, or some other permissions work at Arvixe.

    I'm working with them to sort this out, so will report back with any findings

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