I installed uCommerce and the example store package as a base to build on. I've got a product, payment methods and shipping methods set up.
I can go through the checkout process and get to the end - I see the pipeline executed successfully message, but I don't get a confirmation email and no new orders appear in any of the folders in the orders section of the uCommerce area in back-office.
Is this right? Am I missing something? Do I need to get a proper pipeline set up?
If you're using one of the payment providers, which integrate with an external payment gateway you'll want to configure the "Checkout" pipeline for your payment method and make sure that the payment gateway can reach your site.
uCommerce will only complete orders when a callback (sometimes called an IPN) is received from the gateway.
If you're using the "Default" service you should see baskets converted to orders and e-mails sent out if the SMTP config on your site is good.
Hi Søren, thanks for the info, I checked the security tab and for some reason the admin account didn't have access to the purchase orders section! I have no idea why. I've checked the boxes and now I can see all of the test orders, including both invoice and paypal ones, in the orders section :)
Thanks again, I just need a better success message now than 'pipeline executed successfully'!
Order Confirmations
I installed uCommerce and the example store package as a base to build on. I've got a product, payment methods and shipping methods set up.
I can go through the checkout process and get to the end - I see the pipeline executed successfully message, but I don't get a confirmation email and no new orders appear in any of the folders in the orders section of the uCommerce area in back-office.
Is this right? Am I missing something? Do I need to get a proper pipeline set up?
It depends on the payment method you set up.
If you're using one of the payment providers, which integrate with an external payment gateway you'll want to configure the "Checkout" pipeline for your payment method and make sure that the payment gateway can reach your site.
uCommerce will only complete orders when a callback (sometimes called an IPN) is received from the gateway.
If you're using the "Default" service you should see baskets converted to orders and e-mails sent out if the SMTP config on your site is good.
Hi Søren, thanks for the info, I checked the security tab and for some reason the admin account didn't have access to the purchase orders section! I have no idea why. I've checked the boxes and now I can see all of the test orders, including both invoice and paypal ones, in the orders section :)
Thanks again, I just need a better success message now than 'pipeline executed successfully'!
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