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  • Benoit 14 posts 34 karma points
    Sep 05, 2013 @ 16:55
    Benoit
    0

    Sendout mails stuck at 10%

    Hello,

    I use newsletterstudio for about 4 mailings/year, each of approx 2000 respondents. The environment where my umbraco site is hosted does not permit the sending of more then 1000 mails/ hour. I could upgrade my hosting, but the cost of that, is not in relation to the benefits. So that is not an option.

    Wanting to send out the mails in little groups, I changed following settings in 

    • throttlingEnabled="true"
    • throttlingMessagesPerBatch="20"
    • throttlingSecondsBetweenBatches="120" 
    • messagesBeforeJumpingToNextServer="50"
    Or as i interpreted it. 20 mails at the time, with 2 minutes wait time in between.
    This way, i assumed i could limit of outgoing mails to approx. 800mails/hour.
    But since then, sending out my mails is stuck at 197 of 2080.
    Two questions
    Was i right setting the config as such?
    Why does it stop sending emails then?
    Regards.
    Benoit

  • Markus Johansson 1918 posts 5785 karma points MVP c-trib
    Sep 06, 2013 @ 09:57
    Markus Johansson
    0

    Hi!

    What version of Newsletter Studio are you running? Since the pause is so long its likey that the server recycle the thread thats sending the emails. If you are on a Newsletter Studio version lower than 1.3.5 there is a bug in the restart-functionallity so thats probably why.

    I would recommend you to upgrade (don't forget backups) 

    // m

  • Benoit 14 posts 34 karma points
    Sep 07, 2013 @ 21:52
    Benoit
    0

    Hi,

    I'm running v1.3.6

    regards

     

    B

  • Markus Johansson 1918 posts 5785 karma points MVP c-trib
    Sep 08, 2013 @ 18:40
    Markus Johansson
    0

    Hi!

    I see! Did you have any errors in the umbraco log och the trace log? 

    / m

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