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  • dominik 711 posts 733 karma points
    Dec 17, 2012 @ 21:46
    dominik
    0

    Performance issue when opening content section

    Hello,

    Since we updated to a new server we are getting a performance issue when we are trying to reach the content section. It takes about one minute to open the content. 

    In the error log I can see:

    At /umbraco/editContent.aspx?id=2253 (Referred by: http://.../umbraco/umbraco.aspx

    and:

    Macro Parsing Error: System.Threading.ThreadAbortException: Thread was being aborted. 
    at umbraco.editorControls.tinyMCE3.webcontrol.TinyMCEWebControl.parseMacrosToHtml(String input)

    Any idea how this can be solved?

  • Jan Skovgaard 11280 posts 23678 karma points MVP 10x admin c-trib
    Dec 17, 2012 @ 21:49
    Jan Skovgaard
    0

    Hi Dominik

    What ersion of Umbraco are you having this issue on?

    /Jan

  • dominik 711 posts 733 karma points
    Dec 17, 2012 @ 21:50
    dominik
    0

    4.7.2 but only after switching to a new server. It looks like the database takes really long to respond

  • dominik 711 posts 733 karma points
    Dec 17, 2012 @ 22:42
    dominik
    0

    The error is happening everytime on the same page

    Macro Parsing Error: System.Threading.ThreadAbortException: Thread was being aborted. 
    at umbraco.editorControls.tinyMCE3.webcontrol.TinyMCEWebControl.parseMacrosToHtml(String input)

    if i try to load this page by using the content editor it throws the error. The same page works on our dev environment.

    We backuped the database and restored it in a completly new database.

     

  • dominik 711 posts 733 karma points
    Dec 17, 2012 @ 23:18
    dominik
    0

    Firebug shows that editCOntent sometimes needs 50seconds to load the content. 49 seconds it is waiting 

    Any idea why this happens?

  • Mike Chambers 635 posts 1252 karma points c-trib
    Dec 18, 2012 @ 10:56
    Mike Chambers
    0

    We got this recently and was down to a dll dependancy conflict. Updated all the dll's in the bin folder to be the from the correct umbraco release and restarted the apppool and all works fine now.

  • dominik 711 posts 733 karma points
    Dec 18, 2012 @ 12:07
    dominik
    0

    We added the domain to the host.config file and now it is much faster.

    But it takes still 3 times longer as on dev environment. I think everytime i open a content page which includes inline macros (in content) it takes too long


    I read that the TinyMCE classes are creating the issues - we are using a lot of RichtText editors and about 10 classes inside the TinyMCE.css file.

     

  • Lee Kelleher 4020 posts 15802 karma points MVP 13x admin c-trib
    Nov 26, 2013 @ 11:28
    Lee Kelleher
    0

    @dominik - did you find the root cause of this?

    I have a client site running v4.9.0, which is throwing timeout errors for content nodes that contain multiple macros inside TinyMCE. The macros themselves look fine. Wondering if there's an issue with the number of macros inserted?

    Thanks, Lee.

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