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  • Fuji Kusaka 2203 posts 4220 karma points
    Jul 21, 2014 @ 09:03
    Fuji Kusaka
    0

    No mail notifications

    Hi,

    After migrating website on a new server, all mail notifications from contour stopped working. Everything get save in the entries but no notifications.

    Even the smtp is correctly configured but nothing is coming through.

    Btw this is an old version of umbraco v4.70 and using contour 3.0.6.

    Any idea what might be causing this ?

  • Fuji Kusaka 2203 posts 4220 karma points
    Jul 21, 2014 @ 13:10
    Fuji Kusaka
    0

    Just for the record, we uninstall an version of contour 1.1.6 and then install 3.06. 

    That is weird there is no trace of mail but everything is being saved in entries.

     

     

  • Comment author was deleted

    Jul 21, 2014 @ 15:09

    did you update the sender email address in the /config/umbracosettings.config file?

  • Fuji Kusaka 2203 posts 4220 karma points
    Jul 21, 2014 @ 19:12
    Fuji Kusaka
    0

    Hi Tim,

    Yes i did change the sender email address and restart the app pool but nothing.

    It cant be the smtp since entries in the back office of contour can be sent to any email address. 

    Any other suggestions ? 

  • Richard Barg 358 posts 532 karma points
    Jul 21, 2014 @ 23:15
    Richard Barg
    0

    We have seen this problem as well. Here is a solution we tried. Remove all workflows for this form. Recreate the workflows. If this doesn't work you will have to recreate the form. We have had a number of our forms corrupted for unknown reasons.

  • Fuji Kusaka 2203 posts 4220 karma points
    Jul 24, 2014 @ 07:33
    Fuji Kusaka
    0

    Hi Richard, 

    Yes when disactivating the workflow with transformed xslt it started working again. Need to add a transformed razor file to check if notification is going through.

     

    Regards,

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