I've got a couple of Umbraco installations where it's suddenly not possible to edit Users (not Members). In each case I've upgraded Umbraco from 4.7 to 6.1.6. When clicking on a User the well known error "Object reference not set to an instance of an object.":
Does anybody know what might be the problem here? ... And how to solve it.
Umbraco - Invalid character in the given encoding. Line 1, position 38
Key Words
Users Error, Invalid character in the given encoding. Line 1, position 38, Server Error
Description
When logged into Umbraco's BackOffice and a User is selected from the Users Node in the Section Bar, an error is shown in the Content Area with the title, "Invalid character in the given encoding. Line 1, position 38".
This error is very vague and very little documentation is found on the error.
Possible Causes
Spaces between nodes and/or invalid characters inside the xml files located in:
/Umbraco/Config/Lang
/Umbraco_Client/Config/Lang
Spaces and/or invalid characters in config files in:
/Config/
Solution
Delete all language xml files not being used. You can always add an xml file if a different language needs to be supported.
Open Text Wrangler ( MAC ) and open every xml file and config file to edit. For each file:
Select all text
Select menu item Text > Zap Gremlins
Select all options (Non-ASCII Characters, Control Characters, Null (ASCII 0) Characters)
Select Delete under, "Zapped Characters:" unless you want to mark the zapped characters, then select one of the other options accordingly
Press "Zapp"
Save and close after you zap
If this doesn't correct the problem, make sure the permissions are setup correctly on your server.
Error when trying to edit Users
I've got a couple of Umbraco installations where it's suddenly not possible to edit Users (not Members). In each case I've upgraded Umbraco from 4.7 to 6.1.6. When clicking on a User the well known error "Object reference not set to an instance of an object.":
Does anybody know what might be the problem here? ... And how to solve it.
Thanks.
/Søren
Did you ever find a solution for this issue?
Invalid character in the given encoding. Line 1, position 38.
Umbraco - Invalid character in the given encoding. Line 1, position 38
Key Words
Description
When logged into Umbraco's BackOffice and a User is selected from the Users Node in the Section Bar, an error is shown in the Content Area with the title, "Invalid character in the given encoding. Line 1, position 38".
Possible Causes
Solution
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