I've had a site running for a while no problem, however recently for no apparent reason the admin has stopped working.
I can login, and the admin interface displays, however all I see in the left hand panel is the top level folder and nothing else. I can move between admin sections (the icons at the bottom) but they all just do the same, displaying the top level node and nothing else.
The site itself is till running, and the database is fine, so I'm a bit stumped as to what is wrong as like I say it's been working fine.
Can you use something like HTTP Fiddler, Charles or even the Firebug net tab to inspect the request to the tree service (treeInit.aspx I think). If it's failing it'll fail silently as it's an AJAX request.
That will give more information and make it easier to work out the cause and solution
I've used Fiddler to take a look, and it seems ok to me, It is returning status 200. I'm guessing this makes a call to umbraco/tree.aspx for the tree itself, however it looks like this is just returning an empty tree
I had the same problem earlier today with our host www.unoeuro.com but somehow it got fixed... I didn't contact them (had other things to do). So I would say its something the hosting provider did!
I've spoken with the hosting company and they say they have made no recent updates, so won't help unless I provide more usefull information.
I'm really not sure how to debug this, as it is hosted on a shared host and I don't have the same problem localy. When I access the tree.aspx page using the querystring parameters used by the actual page request, I just get what I posted previously, but if I remove the app parameter I get a Null node back. So it sounds like it knows to get the right tree, but for whatever reason it's returning no results.
Admin stopped working
Hi Guys,
I've had a site running for a while no problem, however recently for no apparent reason the admin has stopped working.
I can login, and the admin interface displays, however all I see in the left hand panel is the top level folder and nothing else. I can move between admin sections (the icons at the bottom) but they all just do the same, displaying the top level node and nothing else.
The site itself is till running, and the database is fine, so I'm a bit stumped as to what is wrong as like I say it's been working fine.
Anybody got any ideas?
Many thanks
Matt
Can you use something like HTTP Fiddler, Charles or even the Firebug net tab to inspect the request to the tree service (treeInit.aspx I think). If it's failing it'll fail silently as it's an AJAX request.
That will give more information and make it easier to work out the cause and solution
I've used Fiddler to take a look, and it seems ok to me, It is returning status 200. I'm guessing this makes a call to umbraco/tree.aspx for the tree itself, however it looks like this is just returning an empty tree
This is what tree.aspx is returning
You didn't by any chance overwrite the AjaxControlTookit with a newer version? It should be version 1.0.*
Not that I'm aware of.
There hasn't been any upload activity from our end recently. Could this be something the hosting provider would have done?
Many thanks
Matt
Hi,
I had the same problem earlier today with our host www.unoeuro.com but somehow it got fixed... I didn't contact them (had other things to do). So I would say its something the hosting provider did!
Anette
Anbody know what the specific issue is, so that I can point the hosting company in the right direction?
Many thanks
Matt
Anybody know what the specific issue is? so that I can point the hosting company in the right direction.
Many thanks
Matt
I've spoken with the hosting company and they say they have made no recent updates, so won't help unless I provide more usefull information.
I'm really not sure how to debug this, as it is hosted on a shared host and I don't have the same problem localy. When I access the tree.aspx page using the querystring parameters used by the actual page request, I just get what I posted previously, but if I remove the app parameter I get a Null node back. So it sounds like it knows to get the right tree, but for whatever reason it's returning no results.
Any help is greatly appreciated.
Matt
Ok, dunno why, but found another thread on a similar matter, and resetting the permissions on the bin folder seemed to resolve it.
Dunno why, as nothing had changed, but least it's working now.
Thanks guys for your help.
Matt
I just ran into the same issue after migrating a website from staging to production server... what do you mean exactly by resetting the permissions ?
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